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Terms and Exchanges
You have the option to return most new, unopened items within 7 days of delivery for a full refund. If the return is a result of our error (e.g., you received an incorrect or defective item), we will also cover the return shipping costs.
Please note that the refund process may take up to four weeks from the time you hand over the package to the return shipper. However, in many cases, you will receive your refund sooner. This timeframe includes the transit time for us to receive your return from the shipper (5 to 10 business days), the processing time for us to inspect and process your return once we receive it (3 to 5 business days), and the time it takes for your bank to process our refund request (5 to 10 business days).