Shipping & Delivery
Processing will take between 2-3 business days. Shipping for domestic orders will take 2-5 business days. Please allow extra time during peak promotion times, weekends/holidays. Estimated delivery is to be used as a guide only.
Direct signature may be required for purchases on items $150 and higher. Signature requirements are the same for USPS, FedEx Express, and FedEx Ground US Shipments. If no one is present to sign at the address, your courier will reattempt.
Please allow 2-3 business days to process your order. Shipping for international orders will take 7-16 business days.
International customers may incur import duty and tax charges. It is recommended to contact your local customs authority to determine the landed price prior to purchase completion. International credit cards will be charged in accordance with applicable exchange rate on the day your card issuer processes the transaction.
The customer is responsible for all customs charges. If a customs charge is refused by the customer and we are responsible for the shipping of the product back, the charge will come out of the customers refund.
All charges related to shipping are your responsibility and are non-refundable. Customers are responsible for cost of shipping for returns/exchanges on undamaged items and if the customer rejects a package they are responsible for all additional shipping costs incurred. Returns are eligible only for store credit, unless stated otherwise during the evaluation process. All items sold at a discounted price are final sale. All returns and exchanges must be accompanied by a receipt. We reserve the right to refuse any returns at any time. In the event a package is returned by USPS, your payment will be refunded minus the actual fee of shipping, and we will contact you to confirm receipt.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.